Smart Reservations
Qualify stay details, suggest suitable rooms, and prepare requests for review.
AI-Powered Hotel Operations
Every Conversation. Every Booking.Every Stay.
XIVIQ helps hotel teams handle guest conversations with verified information and staff approval.
XIVIQ helps your team answer guest questions using verified hotel information.
Hotel Command Centre
Live Operations
Active chats
18
Needs review
3
Ready to confirm
5
Guest activityStatus
Nadia Rahman
Booking request · Awaiting approval
Willow
Booking request · Ready to confirm
Maya Silva
Returning guest resolved
One Hotel AI Platform
Every guest conversation, connected to action.
Built around the moments where hotel teams need speed, context, and confident human oversight.
Guest Enquiries
Answer common hotel questions with clear, property-aware guidance.
In-House Support
Route service requests and complaints without losing guest context.
Staff Approval Flow
Keep staff in control when a booking needs review or confirmation.
Booking Memory
Resolve returning guests and reconnect them with active requests.
Handoff Alerts
Surface the conversations that need a human response right now.
Command Centre
From first enquiry to confirmation-ready.
XIVIQ gives each booking request a clear reference, remembers returning guests, and keeps hotel staff in control of the final decision.
Booking request references
Returning guest resolver
Staff approval before commitment
Final confirmation readiness
Booking request
Guest · Willow
Guest
Willow
Stay
3 nights
Room
Deluxe King
Status
Staff approved
Guest context retained and ready for the final confirmation message.
Hotel Modules
A focused operating layer for hotel teams.
The essentials for guest service, reservations, team action, and operational visibility.
XIVIQ
Guest-facing hotel concierge
Rooms & Rates
Room inventory and guidance
Guest Leads
Qualified enquiry capture
Handoff Alerts
Actionable staff escalation
Analytics
Conversation and demand signals
Integrations Ready
Structured for connected systems
Private Pilot